At Petgeara, we value every customer and aim to provide helpful and reliable support whenever you need assistance. Whether you have a question about an order, need product information, or require help with returns or shipping, our support team is here to help.

We strive to respond to all inquiries as quickly as possible and ensure your experience with Petgeara remains smooth and dependable.

How to Reach Us

Email Support

Email: support@petgeara.com
You can send us an email anytime. Our support team reviews messages regularly and typically responds within 24 hours.

Phone Support

Phone: +1 (248) 321-5538
Customer support representatives are available during business hours to assist you with orders, shipping, returns, and general inquiries.

Business Address

Petgeara
3320 Palisades Center Dr
West Nyack, New York 10994
United States

This is our registered business location. For returns or product shipments, please follow the instructions provided by our support team or refer to our Return & Refund Policy.

Business Hours

Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday: Closed
Sunday: Closed

Support requests received outside business hours will be handled on the next business day.

Customer Assistance

We are here to help with:

  • Order status and tracking
  • Product questions and availability
  • Shipping and delivery inquiries
  • Returns and refund requests
  • General support and feedback

We aim to provide clear, helpful, and timely assistance to every customer.