Privacy Policy

Last Updated: April 2026

At Petgeara, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or contact us.

1. Information We Collect

We collect information necessary to fulfill orders and improve your shopping experience:

  • Contact Data: Name, billing address, shipping address, email address, and phone number.

  • Payment Data: Processed securely through Shopify and third-party payment providers. We do not store full payment card details on our servers.

  • Usage Data: IP address, device information, and browser behavior collected via cookies and analytics tools.

2. How We Use Your Information

We use your data solely for the following purposes:

  • Order Fulfillment: Processing, shipping (within 8–18 business days), and delivering your orders.

  • Customer Support: Responding to inquiries and resolving issues.

  • Security: Preventing fraud and protecting transactions.

  • Marketing: Sending promotional emails only if you have explicitly opted in.

3. Sharing Your Information

We do not sell personal data. We share information only with trusted partners necessary to run our business:

  • Shopify: Our website platform and checkout processor.

  • Payment Providers: To securely process transactions.

  • Shipping Carriers: To deliver your orders (e.g., USPS, FedEx).

4. Security & Data Protection

We use industry-standard Secure Sockets Layer (SSL) encryption to protect your data during transmission. Payments are processed through PCI-compliant gateways.

5. Your Rights & Choices

  • Access & Deletion: You may request to access, correct, or delete your personal information.

  • Marketing Opt-Out: You can unsubscribe from marketing emails at any time using the link provided in the email.

  • California Residents (CCPA): California residents have the right to request that their personal information is not sold or shared. Petgeara does not sell personal information.

6. Children’s Privacy

Petgeara does not knowingly collect personal data from children under the age of 16.

7. Contact Information

If you have questions about this Privacy Policy, please contact us: Store Name: Petgeara Website: https://petgeara.com Email: petgeara@gmail.com Phone: +1 248-321-5538 Business Address: 3320 Palisades Center Dr, West Nyack, NY 10994, United States